WHAT PEOPLE SAY ABOUT US

I would like to say you have done really well dealing with my daughter’s behaviour when she first came to you by not giving up and persevering with her, also when she goes into herself by being withdrawn. I think because of that she has come out of the other side which I think you

DAY SERVICE – FAMILY MEMBER

Thanks to Amber Support I feel like I have made lots of new friends and all staff feel like new mum to me.

DAY SERVICE CLIENT

I enjoy being active and doing crafts too. The staff are always there for me, and I feel safe at the Day Service.

DAY SERVICE CLIENT

Thanks for your time and professional approach; it was a great meeting and I believe we all have our daughter’s welfare at heart, and she is certainly very happy and as parents we are pleased and happy to give great feedback for you and your team.

DAY SERVICE - FAMILY MEMBER

All the carers I have met so far seem amazing, lovely and very capable. You must have a good method for picking staff.

COMMUNITY – FAMILY MEMBER

How nice and refreshing it was to have such an interactive team where everyone got involved, asking questions and being genuinely interested in providing the correct support.

EXTERNAL TRAINING PROVIDER

Amber Support staff are always a delight to have in a training group. They are always professional and passionate about the work they do and about the company. I really enjoy it when your staff attend the training sessions.

EXTERNAL TRAINING PROVIDER

I haven’t looked at your Facebook pages for a while and they just get better. The overriding image is of happy, smiling faces. You and your staff are obviously doing a fantastic job. You’re such a star!

EXTERNAL STAKEHOLDER

Amber Support are running a flagship operation in the fight against coronavirus with the infection control measures in place. Impressed that we were using correct grade masks and equally impressed about our investment in fogging machines.

PUBLIC HEALTH ENGLAND

I feel so welcomed at Amber Support and enjoy being part of a hard-working team. Monthly Themes are especially enjoyable as it gives me a focus for articles and the work I do.

STAFF MEMBER – ANNUAL SURVEY FEEDBACK
I have always been kept up to date and in the loop with essential information. Amber Support is a brilliant place to work (13 years later) not once have I felt like I couldn’t ask for help or advice with something. Yes, I work alone but I never feel alone. So, thank you to all

STAFF MEMBER
Over the years of working alongside Amber Support I have experienced many situations that have threatened the rhythm of our industry and Amber Support have always striven to challenge this situation prior to it coming, during and afterwards to sustain a healthy, safe and calm environment to be in and not once have I ever

STAFF MEMBER ON DIRECTORS

You and Amber Support just keep being that shining beacon of light we are all craving right now. Looking after your staff in a time like this (especially when our focus is on clients) is truly inspirational.

STAFF MEMBER ON CEO

I have always been a huge fan of Amber Support, and this has never changed in nearly 10 years and never will, as what we do is just amazing.

STAFF MEMBER

I’m enjoying working at Amber Support. I’m finding the way the rotas are structured good for family life and our family commitments.

STAFF MEMBER

Thank you for everything you’re doing. I don’t think you will ever fully understand how much you help people with their lives. People may forget what you have said but they will never forget what you have done and how you made them feel.

STAFF MEMBER ON DIRECTOR

What makes me happy at work; making clients happy. Seeing them with a smile on their face when I walk in the for the day. Working with hard working staff. Having amazing managers who are at the end of the phone when needed.

STAFF MEMBER – ANNUAL STAFF SURVEY FEEDBACK

Love being at the Day Service and speaking to staff who say that each day is a team effort with everyone contributing and playing their part with the one aim of delivering the best support they can for clients.

STAFF MEMBER – ANNUAL STAFF SURVEY FEEDBACK

You have no idea how much it means to me. Since working for Amber Support I feel like I’m walking on a cloud. Thank you for everything you do and for accepting me for me. I really do appreciate everything.

STAFF MEMBER

I have to say that Amber Support and the team have been absolutely wonderful. I never felt anxious about my daughter throughout the whole crisis. I feel so lucky.

COMMUNITY – FAMILY MEMBER

Having Amber Support, we have seen a marked and vast improvement in our son already, both in terms of his physical well-being and mental health. Amber Support have a greater understanding of Autism and are able to support appropriately to enable him to have confidence and a better understanding of the world around him.

COMMUNITY – FAMILY MEMBER

We spent a fun hour making a poster for their front door to help them identify their main Support Team. When asked why they had decorated it with a rainbow, they replied “Because you all kept me safe in the virus and put sunshine in my day.”

COMMUNITY CLIENTS

Amber Support is my security and my rock.

COMMUNITY CLIENT

Amber Support have been outstanding in every area. We are so grateful to you all for helping us and our daughter to find the right support and environment. I am confident she will flourish and grow in Amber Support.

COMMUNITY – FAMILY MEMBER

I was looking at a photo on your Facebook page and thought how vastly different she looks and generally is from the days when I first met her. She’s a fabulous individual who really has come so far. Thanks to everything Amber Support do with, and for her.

COMMUNITY – SOCIAL WORKER
She has gone on to live and is finally enjoying life! It’s down to the staff at Amber Support that my mum is now learning how to be cared for, loved and appreciated. Doing and seeing things in life that she may not have experienced. As her daughter I would like to send a big,

COMMUNITY - CLIENT'S DAUGHTER

You made us very welcome, and it was a pleasure to see a happy, safe and purposeful supported living group home in action. It was also great to meet clients who I thought were thriving thanks to your care.

COMMUNITY – FAMILY MEMBER
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